Our strong commitment is to providing excellent service to all of our customers and visitors of www.chelseatours.com, including respecting visitors/clients privacy. We will formally and only request information at a time we need them to personally identify you or allows us to contact you. Generally this information is requested when making reservations; when requesting a particular service etc. You agree to provide correct and up to date information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
We will use your information to identify you over our website or email on issues related to reservations, to provide services to you via our website. We will also use your information to inform you of new features, services, special offers and products (Only according to your prior consent to receiving such marketing materials from us); to help us process, validate and verify reservations and requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.
Whilst we are of intent to take reasonable measures to keep personal information about you confidential, we shall however not be liable for any loss or damage, suffered as a result of the disclosure of such information beyond the reasonable control of us.
We will on our level best:
- Keep your personal information strictly confidential;
- Quickly inform you if we become aware of any unauthorized use, disclosure or processing of your personal information;
- Give you upon request from you verifiable evidence of our client information privacy compliance and
- Upon request from you, we will promptly return or destroy any and or all of your personal information under our possession.
We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.